You gain by owning the paperwork and copies of anything despatched. I'd all that when talking to a rep in person. He explained to me the delivers and alternatives were not Element of any promo, and spelled out how Telus was receiving flooded with most of these concerns.
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I bought the exact same connect with.She claimed her name was Jennifer Smith and experienced a thick accent. I have instantly reset my koodo password and cancelled my charge card. She had my telus and so on. account number already.
Hello there RoHo_ and thanks for your time, our crew will probably be delighted to look into this along with you. We will have to have more information relating to your account so we will ship you A personal message Soon, many thanks!
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I would have to retain the services of an electrician and pay for it myself, to take the cable down from the home and take away it. I believe the neighbor would have to do that also. The telephone cable lawfully belongs to Telus up until finally it connects to your house. I think I'll send them a bill.
I named Telus CS at 8.55AM Mountain time they usually hanged up on me, expressing that I ought to phone through "typical Business office several hours". Is this for true?
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@chris14 I desired to apparent up some inaccurate data. We're going to mend TELUS owned downed lines at no cost. We're going to only take away the road fully for construction/renovation needs but there's a payment associated. We sent you A personal message in the event you want Telus billing support to maneuver forward with both state of affairs.
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The TELUS workforce acknowledges that our operate spans a lot of Territories and Treaty locations and we've been grateful for the standard Understanding Keepers and Elders who will be with us right now, those who have absent prior to us as well as youth that inspire us.
I assume I'm just old, but I don't forget a time when you could potentially contact a business, discuss with a human without the need of sitting on hold for hours, and truly get customer service. Thanks Telus for a beautiful customer working experience.
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Used to be the leader and the reason I happen to be a faithful Telus custiomer For some time. But this is about to vary!!